Privacy Policy

Last updated: January 4, 2026

1. Information We Collect

We collect information you provide directly, such as:

  • Contact information (name, email, company name)
  • Account credentials
  • Billing information for paid subscriptions

Our device worker agents collect network traffic metadata including:

  • Source and destination IP addresses (LAN only)
  • Port numbers and protocols
  • Connection timestamps

We do not collect: packet contents, passwords, or any personal data transmitted over your network.

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our microsegmentation service
  • Generate network visibility reports and analytics
  • Send service notifications and support communications
  • Improve our products and services

3. Data Storage and Security

Your data is stored in isolated, tenant-specific databases. Each customer deployment is completely separate from others. We employ industry-standard security measures including encryption at rest and in transit.

4. Data Retention

Network traffic logs are retained according to your subscription plan (30-90 days for standard plans). You can request deletion of your data at any time by contacting support.

5. Contact Us

For privacy-related inquiries, please contact us at:

privacy@segmentaur.com